Refund Policy

Refund Policy

1. Overview

Thank you for choosing Intimate Clinic for your proctology and intimate health services. This policy explains our refund process for online consultancy services.

2. Refund Eligibility

Refunds may be granted in the following situations:

• Appointment Cancellation: If you cancel at least 24 hours before your scheduled online consultation, you may qualify for a refund.
• Technical Issues: If technical problems on our end prevent the consultation from being completed, a refund may be issued.
• Professional Unavailability: If the healthcare professional is unable to attend due to unforeseen circumstances, a refund may be provided.

3. Non-Refundable Items

The following are not eligible for refunds:

• Booking Fees: Any fees related to booking an online consultation are non-refundable unless explicitly stated otherwise.
• Completed Consultations: Once an online consultation has been conducted, the fee is non-refundable.

4. How to Request a Refund

To request a refund, contact our support team at info@intimateclinic.in within the required timeframe. Include:

• Your full name
• Appointment details
• Reason for the refund request

5. Refund Processing

Once approved, refunds will be processed within a reasonable timeframe. The time required may vary based on the payment method used.

6. Disclaimer

+91-9111455565 – Nilanshu Dehraiya Pet Ltd. (Intimate Clinic)
We will not receive any payment to this number. If you make a payment, we will not take any responsibility.
For full details, please refer to our disclaimer: https://intimateclinic.in/disclaimer

7. Policy Changes

We reserve the right to modify this refund policy at any time. If significant changes occur, users will be notified. Continued use of our services after such updates indicates acceptance of the revised policy.

8. Contact Us

For any questions or concerns, email us at info@intimateclinic.in.